Once you begin your startup, you need innovative ways to make your business stand out from the competition. There are plenty of ways that can help you scale your business. As the world is constantly growing and improving, it is best to look for the smarter ones instead of old-fashioned ways.Intelligent, AI-powered chatbots are a big hit currently. They can help in scaling up your business and increase ROI by handling tasks like enhancing customer service, improving sales and productivity, reinforcing brand awareness, and much more. Without any further ado, let us dive right into ways to leverage AI chatbots-

Here are 4 things that AI chatbots can already do that can help to scale your startup and bring in leads-

Better Customer Experience

Unlike human customer service staff, artificial intelligence-powered chatbots are never going to be tired or never on breaks. They will be available for work and at your service all the time. Plus, they provide service without any interruptions, reduce waiting time for customers and improve customer service too.

These intelligent chatbots powered by artificial intelligence can analyze patterns, preferences and even learn from previous interactions providing a better customer experience in the future. Therefore, they can establish stronger connections with customers and become their personal assistants. This will eventually help in retaining customers and even attract more leads.

Chatbots are a great option as these services are easily scalable. Chatbots can easily handle hundreds and thousands of customers simultaneously. Even if you use a small support team along with these powerful chatbots, you can easily keep the conversation flow running smoothly. Thus, chatbots are a great option to make your customer service better than before.

 

Here is a small tip, there are numerous tasks that AI chatbots can handle easily and on their own. Still, some problems require human assistance when required. You must train your chatbot well to transfer the action to human representatives when needed. It will ensure proper and uninterrupted customer service and happy customers as well.

Reinforced Brand Awareness

The next thing that chatbots can help with to scale your startup is reinforcing brand awareness. Making people know about it is the main thing to handle in the beginning. Putting the word out about your business is the topmost priority. There will be no customers unless people know that you even exist.

 

When it comes to enhancing and growing your brand awareness, chatbots that work 24/7 without any interruptions are a great option. Chatbots can serve to be your own virtual brand ambassadors. They can scale to the extent that a human ambassador can hardly achieve, making it the better option. To effectively promote your products and services, chatbots need to be integrated into your website, social media channels, external sources, etc. 

Chatbots can be really fun to interact with too. This can make meeting with your brand an exciting experience for your target audience.

 

Here is another tip, you are going to use a chatbot to increase brand awareness and it largely depends on the first impression. Make sure, the chatbot instills perfect emotions and feelings that create an ever-lasting and compelling first impression. Moreover, the personality of the chatbot must match your brand and its values. People must be able to build a connection between your brand and the bot as it can be quite helpful in gaining your audience’s trust.  

Increased Work Productivity

A scalable and cost-effective back office is essential to pull off sustainable business growth especially in the case of startups. There must be an effective plan and cost-effective solutions to keep your startup running. AI chatbots provide great assistance in this matter too.

There are certain repetitive tasks that can swallow your resources and eat your budget too. Machine learning-based chatbots can handle these simple tasks by automating manuals. This will eventually help decrease employee frustration and save them time to focus on complex and creative tasks. This can save your time, money, and energy to spend on crucial tasks.

Being in a startup you must want the best people on your team but finding those will definitely require time and energy. Chatbots can help effectively with the recruitment process. They can streamline communications with potential candidates and even update their application status. They can even guide the new hires through set-up procedures, paperwork, company policies, and much more. 

Furthermore, AI chatbots can provide assistance to the IT help desk and HR department by answering FAQs and providing information on demand. The advanced chatbots can help in tracking orders and packages, help with returns, check the payment processing, and take the burden off the shoulders of customer-facing teams.

 

It is best to make your chatbots voice-enabled and make the most out of them. This way your employees and field workers can get maximum assistance with mobility and hands-free communication.

Improved Sales

Startups can hugely benefit from this AI chatbots service. Bots can supercharge your marketing funnel and generate more leads than ever. The old-fashioned techniques are overwhelming, generate lesser leads, and are preceded as roadblocks that interrupt smooth customer journeys. Sending emails is not as effective a technique as it used to be. People have even made different email addresses to shield themselves from such emails.

Startups can try a different and innovative approach using chatbots. Bring in a more customer-centric approach by starting engaging conversations with them using chatbots. Intelligent chatbots can provide your assistance throughout the whole journey. They can manage product discovery, personalized customer interactions, post-purchase support, and even feedback collection.

How Can We Help?

You must be thinking, the benefits offered by chatbots are quite amazing. But how will you get these cool chatbots for your startup and enhance your business growth strategy? Well, we can help you out. With a solid understanding of machine learning and artificial intelligence, Technoraft can help you design chatbots or virtual assistants tailored perfectly according to your needs and demands. 

Bottom Line

AI chatbots can help big time to scale your startup and make it a long-lasting business. From enhancing customer service to increasing leads, chatbots can lend themselves to automating lots of processes.